AI GTM Systems Manager

Based in Washington, D.C., Quorum is the leading provider of workflow software and information services for government affairs professionals globally. We serve over 2,000 customers—including over 50% of the Fortune 100—across 30+ countries.

At Quorum, our "product" isn't just our software; it's our people. We are looking for a 100% remote (based in Brazil) AI GTM Systems Manager who is a hands-on builder, systems thinker, and revenue growth driver. This isn't just an ops role—it's an opportunity to shape how artificial intelligence powers the entire customer journey across our global Go-to-Market (GTM) strategy.

The Impact You'll Have

As an AI GTM Systems Manager, reporting directly to the Sr. Director of Demand Generation and Marketing Operations, you are the technical engine bridging the gap between cutting-edge AI capabilities and real-world revenue execution. You will design, deploy, and optimize agentic workflows that drive pipeline velocity—from account research and personalized outbound execution to CRM synchronization and deal support. You will also own and operate Quorum's AI SDR Outbound Motion end-to-end, and be accountable for the pipeline it generates. By turning GTM friction into automated, high-performing AI solutions, you will directly influence Quorum's scalable growth and operational efficiency.

Key Responsibilities

• Agentic Workflow Architecture: Build and maintain intelligent AI agents across the entire customer lifecycle—from awareness and evaluation through procurement, onboarding, adoption, and renewal—including campaign ideation, audience discovery, competitive intelligence, account research, and account-based sales support.
• AI SDR Outbound Motion: Own and operate the AI SDR outbound program end-to-end as a system of record—prospect list generation, waterfall enrichment (via Clay or equivalent platforms), sequencing, reply management, and hand-offs to Account Executives, including qualification criteria and SLA for follow-up. Own outbound pipeline targets (pipeline $ generated, meetings booked and held) and report against them on a regular cadence. Manage the voice and guardrails of the AI SDR persona—tone, claims made, and escalation triggers for human takeover.
• AI Infrastructure & Tooling: Design prompt templates, tool definitions, and Retrieval-Augmented Generation (RAG) pipelines over internal content libraries and CRM data using frameworks like Claude Code, the Claude Agent SDK, and MCP connectors.
• Production Operations & Guardrails: Implement safety protocols, PII protection, and content filtering; track token usage, latency, and costs; and monitor sending infrastructure (SPF/DKIM/DMARC) to guarantee high deliverability and regulatory compliance (CAN-SPAM/GDPR).
• Measurable Revenue Impact: Run performance experiments (A/B testing on prompts/workflows) and track core metrics—pipeline generated, meetings booked/held, opportunity creation velocity, pipeline coverage, time-to-first-touch, response SLAs, AE time saved, and deliverability health (bounce rate, spam-complaint rate)—to continuously optimize system outputs.

Benefits

• Flexible Paid Time Off
• Standard Brazil holidays plus additional company-wide days off for team members to rest and recharge
• Free Subscription to LinkedIn Learning to support professional development
• Invest in Yourself Days - one designated day per quarter is dedicated to your professional development!
• Monthly Work from Home Stipend
• Mental and Dental Care by SulAmérica
• Virtual and in-person team events
• Mental Health stipend
• Flash Voucher
• In company English classes
• Community groups open to all team members
• 12 weeks of paid parental leave
• Location: Brazil
• Please submit your resume in English.
• We comply with all requirements for US government federal contractors issued by the OFCCP, IFR, and the terms of our government contracts.
• EEO/AA/F/M/Vet/Disabled

AI Disclosure

At Quorum, we utilize modern talent acquisition tools, including our Applicant Tracking System, Ashby, to assist our recruiting team. We use AI-assisted features solely to help us search our database, sort information, personalize our email outreach, and support interview note-taking (candidates have the option to opt out). We do not use automated tools or algorithms to screen out, rank, or make final selection or rejection decisions regarding your application. All hiring decisions are made entirely by human recruiters and hiring managers.